Design thinking is a creative problem-solving method based on a human-centered approach. It ensures that products, services and processes are rooted in the needs of people, communities and/or end users. When using design thinking, three main dimensions are addressed – what is desirable from a human point of view with what is technologically feasible and economically viable.

On the other hand, social innovation is a process of developing and deploying effective solutions to pressing global issues, while putting people and the planet first. The concept of social innovation puts emphasis on solutions creating social and environmental value. The process enables collaborative efforts among CSOs, academia, public authorities, businesses, citizens, and other key stakeholders.

The process includes three steps with a sequence of feedbacks in each phase until a creative sustainable solution emerges.