Data-driven Smart Mobility: citizens’ opinions for a responsible approach
Privacy and accessibility among priority issues according to TRANSFORM’s Citizens’ Jury.
On Saturday, June 25, EU-funded project TRANSFORM concluded the participatory process to collect recommendations from citizens living in Lombardy on the topic of smart and responsible mobility.
The Citizens’ Jury, composed of a total of 24 people, took place over two days. At the end of the second day, participants were able to present their suggestions on data-driven Smart Mobility, delivering the final recommendations directly to representatives of the Lombardy Region.
The Jury, organised by Bassetti Foundation, which is also coordinating the entire TRANSFORM project, opened with an information phase with experts, which took place on June 11, and allowed citizens to gain more knowledge about both technological aspects and ethical and social issues that can arise when it comes to data-driven mobility services. Two weeks later, the Jurors met again and were invited to think collaboratively about issues related to responsible mobility and, from these, to develop concrete recommendations for regional decision makers.
The discussion phase on responsibility aspects related to Smart Mobility took place in small groups and plenary sessions, accompanied by professional facilitators. The results of the discussion among the groups of participants identified six main issues: privacy, profiling (automated collection and processing of personal data), territorial inclusivity and inclusivity for disadvantaged groups, affordability and digital accessibility, accessibility to information about the existence and operation of services, and security, also understood as cybersecurity.
From the considerations that emerged, the second part of the meeting served to elaborate and refine the recommendations, defining their “objectives” and “measures” to be put into practice.
The final recommendations were unanimously approved by the Jurors, who at the end of the process showed great satisfaction with their involvement in the deliberative process, stating that they appreciated the opportunity to express their voice and feel active as citizens, in an area that directly affects them such as land use planning and related services.
The recommendations were taken on board by the Lombardy Region, which will take them into account in the planning and implementation of its actions within the regional Smart Mobility programs.
This project has received funding from the European Union's Horizon2020 research and innovation programme under grant agreement No 872687. This website reflects only the authors' view and the REA and the EC are not responsible for any use that may be made of the information it contains.